Last updated: May 30, 2025
Introduction
FrequenSol ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Information You Provide
We collect information that you voluntarily provide when using our services, including:
- Account information (name, email, organization)
- License and subscription details
- Payment information
- Communication preferences
- Support requests and correspondence
Automatically Collected Information
When you use our services, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, interactions)
- Performance metrics and error logs
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for:
- Providing and maintaining our services
- Processing your transactions
- Sending administrative information
- Responding to your requests and inquiries
- Improving our services and user experience
- Analyzing usage patterns and trends
- Protecting against unauthorized access
Information Sharing
We may share your information with:
- Service providers and business partners
- Legal authorities when required by law
- Third parties with your consent
Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: legal@frequensol.com